If the destination store does not receive your payment, there are several factors, namely:

1. Please ensure the payment code / booking / customer number / contract number / police number are correct;
2. Please ensure payment at the outlet is online, because if offline can not be done;
3. Please make sure the payment code is not expired.

If it is still not possible, contact our business Whatsapp at +62 822-9977-1120.

You can request another payment code to the Biller or re-order from the Biller application (if any).

For payments at outlets can use the payment code / booking / customer number / contract number / police number in accordance with the provisions of each biller. Make sure you make payments at the retail outlets according to your choice or can make payments at other retail outlets that work with MST where administrative costs will be adjusted to the retail outlets of your destination.

You can make payments via iKios, iSaku, KlikIndomaret.com (except e-commerce categories) or other closest outlets.

Consumers can confirm in advance to each Biller for their payment status.